Monday, September 21, 2009

Collaboration and Innovation - "Netflix Awards $1 Million Prize and Starts a New Contest" (NYT)

"Netflix, the movie rental company, has decided its million-dollar-prize competition was such a good investment that it is planning another one.

The company’s challenge, begun in October 2006, was both geeky and formidable: come up with a recommendation software that could do a better job accurately predicting the movies customers would like than Netflix’s in-house software, Cinematch. To qualify for the prize, entries had to be at least 10 percent better than Cinematch.

The winner, formally announced Monday morning, is a seven-person team of statisticians, machine-learning experts and computer engineers from the United States, Austria, Canada and Israel. The multinational team calls itself BellKor’s Pragmatic Chaos. The group — a merger of teams — was the longtime frontrunner in the contest, and in late June it finally surpassed the 10 percent barrier. Under the rules of the contest, that set off a 30-day period in which other teams could try to beat them.

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The Netflix contest has been widely followed because its lessons could extend well beyond improving movie picks. The researchers from around the world were grappling with a huge data set — 100 million movie ratings — and the challenges of large-scale predictive modeling, which can be applied across the fields of science, commerce and politics.

The way teams came together, especially late in the contest, and the improved results that were achieved suggest that this kind of Internet-enabled approach, known as crowdsourcing, can be applied to complex scientific and business challenges.

That certainly seemed to be a principal lesson for the winners. The blending of different statistical and machine-learning techniques “only works well if you combine models that approach the problem differently,” said Chris Volinsky, a scientist at AT&T Research and a leader of the Bellkor team. “That’s why collaboration has been so effective, because different people approach problems differently.”

Yet the sort of sophisticated teamwork deployed in the Netflix contest, it seems, is a tricky business. Over three years, thousands of teams from 186 countries made submissions. Yet only two could breach the 10-percent hurdle. “Having these big collaborations may be great for innovation, but it’s very, very difficult,” said Greg McAlpin, a software consultant and a leader of the Ensemble. “Out of thousands, you have only two that succeeded. The big lesson for me was that most of those collaborations don’t work.”

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The new contest is going to present the contestants with demographic and behavioral data, and they will be asked to model individuals’ “taste profiles,” the company said. The data set of more than 100 million entries will include information about renters’ ages, gender, ZIP codes, genre ratings and previously chosen movies. Unlike the first challenge, the contest will have no specific accuracy target. Instead, $500,000 will be awarded to the team in the lead after six months, and $500,000 to the leader after 18 months.

The payoff for Netflix? “Accurately predicting the movies Netflix members will love is a key component of our service,” said Neil Hunt, chief product officer."

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